We welcome everyone to DinoFest. Based on guest feedback this experience is ideal for families and groups with children under-8 years old. We do have lots of grown-up 'Jurassic Park' fans who enjoy attending DinoFest. But if you spend money on a ticket, we want to make sure you're aware that the content and experience is geared towards a young audience.

We highly recommend purchasing tickets in advance via Eventbrite. If you wish to pay by cash at the gate please DM us on Facebook or email dinofest@outlook.com and reserve tickets. We are happy to sell tickets on the gate if we have not sold out. However, DinoFest sells out for most sessions, so we strongly recommend purchasing tickets in advance.

If you wish to pay by cash on the day please DM us on Facebook or email dinofest@outlook.com and reserve tickets.

DinoFest is an all weather event and we go ahead come rain or shine. If the forecast is rain/showers, please bring umbrellas, coats, and gum boots. If there are extremely high winds or sustained, torrential rain then we will either schedule an alternative date, or provide a full refund via Eventbrite. Follow our Facebook page for the latest event announcements.

Yes - children under-2 years old, on the date you will be attending DinoFest, are free. If your child is 2 years old+ they require a child ticket. DinoFest is designed to be extremely child friendly, and there are lots of baby dinosaurs for little guests.

DinoFest is not designed to be scary or frightening; however our dinosaurs are realistic. We have lots of Under-5's who attend, however you know your child best. Check out the photos, videos, and feedback on www.facebook.com/dinofestival. This will help you make an informed decision if your child will enjoy this experience. DinoFest is held outside, so if the Dino Encounter is too scary you focus on the activities or go along the Dinosaur Trail.

Yes - we provide quiet sessions (with a much smaller audience) for children with neurodiversity who require much less noise/people. Please copy and paste this link for tickets: https://www.eventbrite.com.au/e/dinofest-sydney-quiet-session-tickets-769373255117

We endeavour to make DinoFest as accessible as possible, and welcome wheelchair users. Please be aware we are an outdoor event which is held on tyically flat, grass area. If you need one of the team to provide assistance please don't hesitate to contact us via DM on Facebook or dinofest@outlook.com.

Yes - we endeavour to make DinoFest as accessible as possible. With a young audience we try and make the event at pram/buggy friendly as possible. It is an outdoor event held on typically flat grass.

Yes we do - a $0 Companion Card ticket is available when you purchase tickets via Eventbrite.

We are happy to accept tickets shown electonically on mobile devices.

Where to find your tickets? Your email inbox: search your inbox for an email from noreply@order.eventbrite.com Your Eventbrite account: when you register for an event, Eventbrite automatically creates an account associated with your email address. Log in using the same email address and select “Tickets” from the dropdown in your Eventbrite account. The Eventbrite app: iPhone: Log in and tap the ‘Tickets’ icon. Android: Log in and tap the ‘Profile’ icon. Then find your order and tap the ‘Tickets’ icon. What information is included on your tickets? Eventbrite tickets include: Event name, date, and location Your name, ticket type, and order number. Eventbrite tickets do not include: Specific event details Links needed to view/attend online events. Why tickets might be missing? Incorrect email address: You’re logged into Eventbrite using a different email address than what you used to place the order or there’s a typo in the email address. Email deliverability: The confirmation was sent to your junk/spam folder or was unable to be delivered. The organiser disabled PDF tickets: The order appears in your account, but you get an error when you try to print tickets. What to do if your tickets are missing? Contact us at dinofest@outlook.com and we will look up your order and resend your confirmation email.

Yes - tickets are all inclusive. There are no additional charges or costs once you enter DinoFest. We do sell merchandise at the gate which is not part of the ticket cost.

Dogs are not allowed in DinoFest. We love dogs, but some dogs get freaked out by the dinosaurs and have reacted aggressively. We have no way of knowing which dogs will react like this. Guide dogs and Assistance dogs are welcome.

Yes - we sell very cool dinosaur merchandise. We take EFTPOS or cash.

We will provide a refund if requested 24 hours before the event date. This gives us an opportunity to re-sell the ticket. If you are unable to attend on the day due to unforeseen circumstances, please contact us and we will try to facilitate an alternative date for you to attend. In the unlikely event we cancel DinoFest due to extreme weather conditions, we will provide a full refund.

We undertake four litter picks daily - before, during, and after DinoFest. We provide bins all around DinoFest, especially the activity areas. All rubbish and litter is removed from the site by DinoFest. Any recyclable materials are disposed of at recycling facilities.

If it's sunny we recommend sunscreen, hats, and drinks for the kids. If the forecast is rain/showers then umbrellas, coats, and welly boots. You are very welcome to bring a picnic and make a family day out - please help us keep the park tidy and dispose of any litter. We have a First Aid kit onsite.

For the convenience of guests we either provide portaloos or the event is close to public toilets.

You are welcome to bring your original tickets to an alternative date. We provide refunds for cancellations made 24 hours before your session time.